Learner Help Centre

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Information and advice

We have a team of friendly experts on hand, ready to help. You don’t need an appointment, just call in and they can talk to you face-to-face. Ask them about:

Learner Help Centre opening hours

Opening hours are:

08.30am to 7.30pm Mondays, Tuesdays, Wednesdays & Thursdays 

8.30am to 4.30pm Fridays

Phone:  020 8090 3020 extn: 7045, 7197 or 7096

or the certificate helpline on extn 7308 if you are a learner and your query relates to a certificate for your collection.

Email: engagement.services@barkingdagenhamcollege.ac.uk

The Matrix accreditation endorses our service to you.
The Information, Advice & Guidance given by the College has been endorsed by the Matrix organisation. This national body recognises both the quality and impartiality of information, advice and guidance services. Barking & Dagenham College retained the award for another three years following an inspection in May 2010.

This award endorses not only the service we provide to new learners in helping them find the course that’s right for them, but also the help we provide to our learners during their time with us, such as counselling, careers advice and learning development plans.

The award also extends to the service we provide to our employer client who commission our training services.